Free Delivery for orders above RM30 (WM) / RM100 (EM) & above

FAQs

PRODUCTS

What is the difference between Original and Zero peanut butter? 
Our original peanut butter is added with organic raw cane sugar and himalaya rock salt, while Zero peanut butter is totally free from added sugar/salt, but it does contain natural sugar from peanuts. 

Do you add oil into your nut butters?
NO, the oil is released from the roasted peanuts during grinding process. 

How should I store CaveNut peanut butters? 
Refrigeration is not required for our peanut butters, but keeping away from heat and moisture is highly recommended. Since they do not contain any artificial preservatives and stabilizer, they can turn rancid if exposed to warm temperatures for an extended period of time. 

Are your nut butters vegan-friendly? 
YES, all of your nut butters are vegan-friendly.

Are your nut butters keto-friendly?
YES, our Zero peanut butter is appropriate to eat when you're following keto. 

Why is there oil on top of on my nut butters? 
Not to worry, because we do not add binders and emulsifiers to prevent peanut oil separation from the solid nut butters. Just give it a stir and you're good to go! Alternatively, store them upside down until you use it again. 

SHOP

What form of payment do your accept?
We accept online bank transfer, debit and credit card. 

When will I receive my order? 
For West Malaysia customers, you should receive your order within 3-5 working days.

When will you ship out my order? 
We'll do our best in packing and shipping out your orders on the same day/next day depending on the time the order was placed and courier services (pickup time varies). 

How can I amend my order details (e.g. receiver details)?
If you've made a mistake, chat with us or Whatsapp +60183618859 and we'll do our best to catch it in time. 

I've received the wrong item(s).
Please get in touch with us! We will be happy to assist you in getting your issues solved. 

I've received a faulty/damaged item(s).
If an item arrived faulty/damaged, kindly get in touch with us to discuss your replacement/refund options.